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April 21, 2009

New Tub Trouble

Q: Ed, I love to read your column because I always learn something new from the questions sent in. This time can you please help me? We live in a one-story home with one bathroom, and we just had a new bathtub installed. It looks great, but now when I do laundry the dirty wash water backs up into my beautiful new bathtub! The old tub did drain very slowly, but we never had water from the washer back up into it. Where do I go from here, and how do I get this problem corrected?
-Bill, Alabama

A: I hope you hired a licensed contractor with a good reputation to do this job, because the first step when you encounter problems right after a new home project has been completed is to call the contractor to see how the problem can be corrected and who is responsible for the repair.

If you didn't use a licensed contractor, this may be up to you to correct. Either way, it's pretty obvious that you have a partially blocked main drain line, and since the old tub drained slow, it was probably an existing condition.

Knowing that this drain problem existed, the drains should have been snaked out when the tub was being replaced. Somehow this was overlooked by whoever installed the tub, but even if it was snaked out at that time it would have been an extra job anyway. So, hopefully it will not cost you more now than if it was done then.

In a way it may even work to your advantage to have the drain lines cleaned out now that everything is completed. Whenever drains are opened during remodeling jobs, it's very easy for debris to find its way into the lines, and often some contractors will clear the drains before and after a big remodeling job.

Plus, when you're a contractor dealing with subcontractors, you never know what they may be pouring into the lines when you're not around. I once returned to a job site to find the painters dumping all the extra paint down the toilet! The key word here is "once," because that never happened to me again.

Anyway, your issue is a clogged line that has to be cleaned. If you worked with a licensed contractor, contact them to see if they are willing to help you out with the clog, since this should have been addressed during construction. If you worked with a "friend of a friend," you will probably be on your own, and you need to contact a rooter company yourself.

Odds are, this is just a partial clog, not a sewer or septic issue. Once cleared, your brand new tub will no longer have to double as an expensive, oversized, laundry sink!

Ed Del Grande, the author of Ed Del Grande's House Call, was born and raised in a family-owned plumbing business. With more than 25 years of experience in every aspect of construction, he holds current Master licenses in pipefitting, fire protection and plumbing. If you have a question for Ed, send him an e-mail at eddelgrande@hgtvpro.com.

Posted by Ed Del Grande at April 21, 2009 4:39 PM

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Comments

A drain is not properly vented and the water drains slowly. What can I do to correct this?

Posted by: jeff solomon at May 6, 2009 7:35 AM